INREACH Supports Privacy Policy

1. Our Commitment to Privacy

INREACH Supports is committed to protecting the privacy and personal information of our clients, participants, and stakeholders. We manage personal information in accordance with the Privacy Act 1988 (Cth), the 13 Australian Privacy Principles (APPs), the NDIS Practice Standards, and the Notifiable Data Breaches (NDB) scheme.

By engaging with INREACH Supports, you agree to the terms outlined in this Privacy Policy.

2. What Personal Information We Collect

We may collect and hold the following types of information:

Sensitive information is only collected with your consent or where required by law.

3. How We Collect Your Information

We may collect personal information:

4. Why We Collect and Use Your Information

We collect your information to:

5. Disclosure of Personal Information

We may disclose personal information:

We will inform you of disclosures where lawful and practical.

6. Cross-Border Data Storage

Some of our systems (e.g., Microsoft 365, Dropbox, Shiftcare) may store or process data overseas. INREACH Supports ensures these providers comply with privacy safeguards equivalent to the Australian Privacy Principles.

By engaging our services, you consent to your information being securely stored in such environments.

7. How We Keep Your Information Secure

We protect your information using:

8. Data Breach Notification

In the event of a serious data breach likely to cause harm, we will act in line with the NDB scheme by:

9. Data Retention

We retain personal information in accordance with legal and best-practice standards:

10. Your Rights

You have the right to:

11. Privacy Complaints

If you have concerns about how we manage your information, please contact us:

INREACH Supports Privacy Contact

โœ‰๏ธ info@inreachsupports.com.au

๐Ÿ“ž 1800 975 313

If you're not satisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)

๐ŸŒ www.oaic.gov.au/privacy/privacy-complaints

12. Policy Updates

This policy is reviewed annually and updated as needed. The latest version will always be available on our website or upon request.